Warranty
TP Sign provides a 12 month warranty on all led signs which covers electrical components when used appropriately. The resolution for the defective sign will depend on the source of the fault and will be determined between TP Sign and the customer.
Warranty Coverage for Hard Wired & Installed Signs:
TP Sign is not responsible for any costs incurred during installation of your neon sign. If you sign is a presumed fault, we will request pictures and videos for diagnostic purposes. You may be required to send the sign to us for replacement or repair. If you have already installed and/or hardwired, TP Sign have no responsibility for any costs incurred during reinstalling and uninstalling. If your sign is hardwired by an electrician, it is at our sole discretion to decide if the fault occurred is under our 12 month warranty.
Trade Name: TP Sign
Address: 1-17 Sai Lau Kok Road,
Office No.6, 11 Floor of Grand City Plaza,
Tsuen Wan, New Territories Hong Kong SAR
Phone: +852 5645 7347
Email: info@tpsign.com
Warranty Coverage for Hard Wired & Installed Signs:
TP Sign is not responsible for any costs incurred during installation of your neon sign. If you sign is a presumed fault, we will request pictures and videos for diagnostic purposes. You may be required to send the sign to us for replacement or repair. If you have already installed and/or hardwired, TP Sign have no responsibility for any costs incurred during reinstalling and uninstalling. If your sign is hardwired by an electrician, it is at our sole discretion to decide if the fault occurred is under our 12 month warranty.
Trade Name: TP Sign
Address: 1-17 Sai Lau Kok Road,
Office No.6, 11 Floor of Grand City Plaza,
Tsuen Wan, New Territories Hong Kong SAR
Phone: +852 5645 7347
Email: info@tpsign.com